Online Check-in & Guest Registration

Save time upon arrival. Complete your guest details, vehicle information, and stay preferences in advance for express key handover and personalized concierge assistance.

1. Reservation Holder Information


2. Companions / Additional Guests


3. Vehicle & Parking


4. Property Policies & Health Declaration

Air Conditioning Policy: To ensure maximum cooling efficiency and equipment sustainability, all apartment windows and exterior doors must remain securely closed while air conditioners are in operation, including bathroom ventilation doors.

Health Declaration: I confirm that neither I nor any registered traveling companions exhibit active contagious symptoms, and agree to follow safety and peaceful enjoyment guidelines of Puerto Plaza Hotel & Shops.

By typing your full legal name, you authorize this online check-in registration.

Check-in Information

Key Hours Official Check-in: 3:00 PM
Official Check-out: 11:00 AM
Front Desk: 7:30 AM – 11:00 PM
Identification at Arrival Please present your valid passport or national ID at the front desk upon arrival for rapid key handover.
Private Secure Parking Free guarded on-site parking is available for registered guests throughout their stay.
Late Arrival Assistance Arriving after 11:00 PM? Please notify our concierge team via WhatsApp so 24-hour security can greet you.

Concierge Contact

Questions regarding your arrival or need directions? Our team is available 7 days a week.

WhatsApp: +1 (809) 240-5544 Phone: +1 (809) 240-5544